How quickly do you respond to calls in Fleming Island?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Fleming Island the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active FL contractor license and full insurance coverage, and we'll provide proof of both on request — most Fleming Island customers ask, and we expect that.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Fleming Island customers say this cuts weeks off their claim process.
How many days will a reroof take at my Fleming Island home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
Do you install metal roofing or just shingles?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Every Roof Installation job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Fleming Island?+
We do these regularly for Fleming Island homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
What's your full service area in Fleming Island, FL?+
Beyond Fleming Island, our crews regularly service the surrounding Fleming Island, FL area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
